Here is a feedback and suggestions for improvement
- The review system should be changed, currently customers can only post a review directly after completing the payment, but at this time the customers have not tested the products yet and only evaluate the delivery and communication but not the product itself. One should have the possibility to evaluate the products even after completion.
- There should be an automatic completion of the ordering process after xx days. We as sellers often have the problem that people do not complete their order and no longer respond to messages. Furthermore, there should be a dispute button.
-A private message or chat function would be good. I had a customer who asked an important question, shortly after that he completed the order, now I can’t answer the question anymore,can not contact him anymore. Maybe a functional that the chat after completion still 1-2 days on ,to answer questions if necessary or so
-A referral invitation link for Bazaar would be good
Maybe there are already many of this function and I have not found it yet.
This is absolutely no criticism it should only be an honest feedback and improvement suggestions.
I hope the bazaar will be big in the future
- The review system should be changed, currently customers can only post a review directly after completing the payment, but at this time the customers have not tested the products yet and only evaluate the delivery and communication but not the product itself. One should have the possibility to evaluate the products even after completion.
- There should be an automatic completion of the ordering process after xx days. We as sellers often have the problem that people do not complete their order and no longer respond to messages. Furthermore, there should be a dispute button.
-A private message or chat function would be good. I had a customer who asked an important question, shortly after that he completed the order, now I can’t answer the question anymore,can not contact him anymore. Maybe a functional that the chat after completion still 1-2 days on ,to answer questions if necessary or so
-A referral invitation link for Bazaar would be good
Maybe there are already many of this function and I have not found it yet.
This is absolutely no criticism it should only be an honest feedback and improvement suggestions.
I hope the bazaar will be big in the future
- By Faradey
1 Okay. We will add the ability to rate after the deal is completed
2 That's right. The deal will be closed automatically if the buyer does not react in any way. There is also a dispute button.
3 Yes, it is possible.
4 The referral program is in development. It will be available soon.
Thank you for your comments. It is important to us.
2 That's right. The deal will be closed automatically if the buyer does not react in any way. There is also a dispute button.
3 Yes, it is possible.
4 The referral program is in development. It will be available soon.
Thank you for your comments. It is important to us.
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- By Billy Wizz
The order in question didn't inform me of the time limit, it might not have been in place at the time because a recent order informed me of the 5 day limit to open a dispute. After the deal was closed I couldn't see any way to message the seller, but I may have missed something.
I haven't asked for the new track yet, I'll message them tonight.
As for the time limit, now that I know how it works, it looks like a good system. I've just chatted with a different seller who said I should open a dispute to give them a little more time on a deal, so it's doing the job.
Thanks for the feedback.
I haven't asked for the new track yet, I'll message them tonight.
As for the time limit, now that I know how it works, it looks like a good system. I've just chatted with a different seller who said I should open a dispute to give them a little more time on a deal, so it's doing the job.
Thanks for the feedback.